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Home / Organisation / Data and Information / Freedom of Information

Freedom of Information

Structure and Departmental Functions

Information about the Departmental Functions is available here

Categories of Documents and Manuals held by the Medicines Authority

Information on the categories of documents and manuals held by the Medicines Authority is available here

 

The FOI Officers of the Malta Medicines Authority may be contacted by e-mail communications.medicinesauthority@gov.mt or by telephone 23439201/23439202.

FOI Requests may be submitted by e-mail to communications.medicinesauthority@gov.mt , through the FOI Portal www.foi.gov.mt via the e-ID or through the online form.


Details of Internal Complaints Procedure

An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format or the extension of the deadline for the submission of the notification indicating whether a request would be met or not, may address a complaint to the Authority.

The complaint should be addressed to the Authority’s FOI Officer, who shall bring the complaint to the attention of the officer responsible. The officer responsible shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496 of the Laws of Malta).

The officer responsible shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof. Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of the notification indicating whether a request would be met or not by the Authority, and the original decision is upheld, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed.

An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications. In those cases where the request for information can be met, but has not been met within the deadlines specified by the Act, the officer responsible shall waive any applicable fees for the submission of information.

 

Other Information

Complaints may be submitted to the Public Authority by e-mail to Communications.medicinesauthority@gov.mt through the FOI portal www.foi.gov.mt via the e-ID or through the online form.

Further information with regards the Freedom of Information Act can be found on www.foi.gov.mt.